Biller Bolt Privacy Policy

Effective Date: July 11, 2026

This Privacy Policy ("Policy") describes how Biller Bolt, LLC ("Biller Bolt," "we," "us," or "our") collects, uses, discloses, and safeguards information in connection with the Biller Bolt application (the "App"), which integrates Clover point-of-sale ("Clover") terminals with QuickBooks Online to reconcile payments, sync invoices, generate payment links, and process ACH and credit card transactions. This Policy applies to merchants who install the App ("Merchants," "you") and, where applicable, to end customers of those Merchants whose payment information passes through the App.

By installing, accessing, or using the App, you agree to the collection and use of information as described in this Policy. If you do not agree, do not install or use the App.

1. Information We Collect

1.1 Information You Provide

  • Account and business information (business name, contact name, email address, phone number, mailing address, tax ID) provided during registration or Clover App Market installation.
  • QuickBooks Online account credentials and authorization tokens provided via OAuth when you connect your QuickBooks Online account.
  • Clover merchant ID, device ID, and configuration settings you provide when connecting the App to Clover Go, Clover Duo, Clover Gateway, or other supported Clover hardware.
  • Communications you send to us, including support requests.

1.2 Information Collected Automatically Through the Integration

  • Transaction data processed through Clover, including payment amounts, dates, payment method type, surcharge or cash-discount amounts, and transaction status.
  • Invoice and customer records synced from QuickBooks Online (e.g., invoice numbers, line items, balances, customer names and contact details) necessary to reconcile payments.
  • Payment link activity, including delivery status of links sent by email or text and payment completion status.
  • Device and usage information such as IP address, browser type, log data, and App performance/diagnostic data.

1.3 Payment Card and Bank Account Data

Card and ACH bank account details entered by customers are transmitted directly to Clover's payment processing infrastructure and applicable payment networks. Biller Bolt does not store full payment card numbers, card verification codes, or complete bank account numbers on its own servers. Where any tokenized or truncated payment identifiers are retained to support reconciliation, they are stored in accordance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.

2. How We Use Information

  • Provide, operate, and maintain the reconciliation, invoice-sync, and payment-link features of the App.
  • Synchronize transaction and invoice data between Clover and QuickBooks Online in real time.
  • Facilitate ACH and credit card payments, including applying surcharge or cash-discount amounts in accordance with applicable card network rules and state law.
  • Send transactional communications, including payment links, receipts, and payment confirmations, via email or text message.
  • Detect, investigate, and prevent fraud, unauthorized transactions, and security incidents.
  • Provide customer support and respond to inquiries.
  • Comply with legal, tax, and regulatory obligations.
  • Improve, test, and develop App features and performance.

3. How We Share Information

We do not sell personal information. We share information only as follows:

  • With Clover Network, LLC and its payment processing partners, as necessary to process transactions initiated through the App.
  • With Intuit Inc. (QuickBooks Online), as necessary to sync invoice, customer, and payment data pursuant to the authorization you grant.
  • With banking partners, card networks, and ACH operators involved in processing a given transaction.
  • With service providers who perform functions on our behalf (e.g., hosting, analytics, customer support tools), under confidentiality obligations consistent with this Policy.
  • Where required by law, subpoena, or legal process, or to protect the rights, property, or safety of Biller Bolt, our Merchants, or others.
  • In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

4. Data Security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction, including encryption in transit, access controls, and reliance on Clover's and Intuit's respective PCI-compliant and SOC-audited infrastructure for payment and accounting data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain transaction, invoice, and account information for as long as reasonably necessary to provide the App, comply with tax and financial recordkeeping obligations, resolve disputes, and enforce our agreements. Retention periods for underlying payment data are also governed by Clover's and Intuit's respective retention policies.

6. Your Rights and Choices

  • You may disconnect the App from your QuickBooks Online account at any time through your QuickBooks Online app settings, which revokes the App's OAuth access.
  • You may uninstall the App from the Clover App Market at any time.
  • Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict use of your personal information. Requests may be sent to the contact information below.
  • End customers who receive a payment link and wish to have their information corrected or removed should contact the Merchant who sent the link, as Biller Bolt processes such data on the Merchant's behalf.

7. Children's Privacy

The App is intended for business use by Merchants and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. International Data Transfers

Biller Bolt is based in the United States. If you access the App from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

9. Third-Party Services

The App integrates with Clover and QuickBooks Online, each of which maintains its own privacy policy governing its handling of your data. We encourage you to review Clover's and Intuit's privacy policies in addition to this one.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated by posting the updated Policy with a new effective date and, where appropriate, by direct notice. Continued use of the App after changes take effect constitutes acceptance of the revised Policy.

11. Dispute Resolution and Binding Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Except for claims involving intellectual property or injunctive relief to prevent unauthorized use or disclosure of confidential or personal information, any dispute, claim, or controversy arising out of or relating to this Policy or our handling of your information shall be resolved exclusively by binding arbitration rather than in court, administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be seated in Palm Beach County, Florida, unless the parties mutually agree to another location, and shall be conducted by a single arbitrator. This provision is governed by the Federal Arbitration Act, reflecting that this Policy involves a transaction in interstate commerce.

The arbitrator may not consolidate claims or preside over any form of class, collective, or representative proceeding, and any claims covered by this Section must be brought in the parties' individual capacity only. Administrative and arbitrator fees will be shared equally between the parties unless the arbitrator determines otherwise. The prevailing party in any arbitration under this Section shall be entitled to recover from the non-prevailing party its reasonable attorneys' fees, expert costs, and expenses incurred in connection with the arbitration, in addition to any other relief awarded. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

If this arbitration provision is found unenforceable for any reason, the parties agree that any litigation shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and each party waives, to the fullest extent permitted by law, any right to a jury trial and any right to proceed on a class, collective, or representative basis. In any such litigation, as well as in any other legal action arising out of or relating to this Policy, the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party, in addition to any other relief to which it may be entitled.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Venue for any action not subject to arbitration under Section 11 shall lie exclusively in the state or federal courts located in Palm Beach County, Florida, and each party consents to personal jurisdiction there.

13. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Biller Bolt, LLC
Attn: Privacy
Email: legal@billerbolt.com
Address: 1654 Calle Tulipan, Ste 100, San Juan, PR 00927